Testimonials

"I was a tenant of Sheree Siljac Ekeh/ Smart Properties in 2019/2020. Sheree was a fantastic agent who always went above and beyond to ensure that her tenants were satisfied with the property they were leasing. If there was ever an issue, she was extremely quick to respond and arrange maintenance to ensure any issue was fixed promptly and everyone within the property was satisfied with the result.  I felt supported and in safe hands whilst I was renting through Smart Properties and would recommend Sheree and her team for anyone moving/living in London."

– Keelan, Happy Tenant

"Hi Sheree and team, Thank you so much for your support over the years of looking after the property for me. It's always a pleasure talking to you. You ensure that the tenant get the best from living there. You ensure that the maintenance of the property is kept to a high standard of living. Thank you,"

– Doreen, Grateful Landlord

"Hi Sheree, Thanks for reaching out. I'm happy to be a tenant of yours - I am really happy in the house and glad to be staying here. I’d be happy to do a testimonial for you!"

– Abbie, Pleased Tenant

"My experience with Smart Properties has been from a tenant's point of view. After been dealing with them for the last 7 years, I could say that the relationship has been the one of complete trust and openness. As a tenant I find myself to be able to share my thoughts and any concerns about any aspect of the property very easily and honestly with Sheree. She's always welcoming of them. Whether my concern or a query is related to a service (repair or replacement), agreement or adjusting T&Cs, Sheree is always very quickly (often within hours) to acknowledge that she has received my communication and always keeps me up to date with how she intends to resolve the matters. I always feel that she's on my side as a tenant when dealing with requests, which I think is important to me and leaves me with a feeling of trust and satisfaction. She's also very good and on top of the latest government guidelines to protect the interest of the tenants. Whether it's proper documentation, completing and renewing contracts or arranging timely inspections (gas, heating, fire safety etc), or cleaning related she has always exceeded my expectations. Not only that she arranges to get things done, but she ensures that any handyman visiting the property carries out the job with utmost professionalism. She takes the time to understand the needs and after the work has been carried out, she gets my feedback to ensure that it's been done to my satisfaction. There have been times when my flatmate moved out. Sheree has very kindly allowed to me vet the new flatmate to my satisfaction before signing the contract with them. This has been particularly important for me as I care about who I share the flat with. I wholeheartedly recommend Sheree and Smart Properties to any tenant seeking to find a property with a trusting agency."

– Shahrukh, Contented Tenant

"I have been with Smart Properties for coming up to 3 years now. I have always had a swift response from Sheree regarding all queries and problems are rectified very quickly. I have also have exceptional support during a trying period for me while I was in between jobs. 5 stars service all over!"

– Tom, Happy Tenant

"I have been a tenant now with Smart Properties for around a year now and really can not fault them at all. From 1st enquiring about the property the communication was amazing and everything was so easy and clear. The property itself is in very good repair and I really like the fact that if any jobs need completing they are done immediately and I am not left to feel I am being a burden. I really couldn't ask for anything more!"

– Christopher, Pleased Tenant

"I am very happy with the overall service provided by Smart Properties, I would definitely recommend using them.  They were very accommodating, in particular our agent Sheree who was very accommodating and attentive at all times."

– Dolores, Happy Tenant

"I’ve been a client of Smart Properties for ten years now and they manage two properties. The firm is serious and they manage the properties efficiently, Sheree keeps me updated with everything that concerns the properties on a regular basis. I’m sure the tenants are also happy with her work! I definitely recommend Sheree and Smart Properties."

– Gianfranca, Appreciative Landlord

"Thank you, Sheree and team, for your commitment and support in managing my property over the last several years. You have made my life much easier by fully managing the property from collecting rent, negotiating rent changes, reviewing the property condition, arranging for maintenance, and providing good advice and guidance. Great doing business with you and hope the relationship continues."

– Zivile, Satisfied Landlord

"We have been using Smart Properties & Investments Limited for many years. We have found them to be very efficient and their advice has been great when discussing rents as they really know the market. They are very quick to respond and keep you well informed. We would not hesitate to recommend them."

– RGA Skyline Developments Ltd., Satisfied Business Owner

"Sheree has been managing two of our HMO properties via her company Smart Properties and Investments since 2013. I must say that the properties were always well looked after Monday to Sunday, 24/7 with immense attention to every detail. The rooms were always full with minimal void periods and maximum rent achieved. The payments of rent were always collected and received in our bank accounts on time and in full. Inventories, tenant checks, compliance and regular property inspection reports were always made on time. I would never think of looking around for another company to manage our HMOs as there simply is no one better than Smart Properties and this is not an exaggeration but a matter of fact and personal experience over seven years. I will wholeheartedly refer to her company and services to any future clients."

– Rossen, Satisfied Landlord

"Smart properties are great agents.., that have not only helped me find quality tenants and managing issues with these but also helped me navigate through several issues with my property.. helping to coordinate with building management firms, management committees, etc, really going above and beyond. They are a very reliable team that is able to accommodate following up with me even though I reside overseas, especially being diligent to chase up on items that could be missed by me given time zones, etc"

– Mahesh, Thankful Landlord

"I found a room in a flatshare in a good location through Smart Properties. The moving in process was straightforward and Sheree is readily contactable. Over 3 years my experience has been generally good and helpful improvements have been made to the property."

– Andrew, Happy Tenant
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